Henster product knowledge special training to help high-quality development

In order to consolidate the professional quality of employees' products, break through the barriers of product cognition and job performance, and help departments to cooperate efficiently, Hensite recently organized technical backbones to carry out special training on internal product knowledge, with all employees in relevant positions participating.

This training is delivered by senior technicians of the company, combined with R & D and production experience, focuses on core series of products, takes into account theory and practical operation, carefully disassemps the core characteristics, technical parameters and performance advantages of products such as low viscosity, fast surface drying, high water resistance, etc., explains the key points of adaptation and application in epoxy floor, anticorrosion, adhesive and other scenes, and at the same time clarifies product storage specifications and small sample trial precautions to solve daily cognitive problems.

training adopts the mode of "theoretical explanation, case dismantling, interactive answering". Instructors interpret professional knowledge in popular language to avoid parameter piling. Participating staff combined with post pain points to ask questions, and exchanged and discussed around product application adaptation and customer question response. The on-site learning atmosphere was strong, realizing the goal of "learning, thinking, asking and practicing.

this training not only helps employees sort out the product knowledge system and make up for professional shortcomings, but also builds a communication bridge between the technical team and various positions, strengthens the consensus of "all employees understand products and do professional services", and builds a solid talent foundation for improving customer service quality, expanding the market and standardizing production and operation.

the future, Henster will continue to improve the normal training mechanism, focus on product iteration upgrade and employee ability improvement, normal product knowledge, technical skills special training, to learn to empower, to practice skills, consolidate the team's professional strength, to help the company's high-quality development.